So I went back in over Christmas Break to get them to adjust it. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. to tighten the loose partial that occured while I was in the dentist's office! I have to re-glue twice a day to keep in my mouth. Desired outcome: The tooth feels like it's in wrong. However, all of the fills and root canal crowns, went bad in less than 6 months. I was not told that I had to pay for those items out of pocket. I will only accept a full refund of the 525 for overcharging and for the crown that I will not be getting there as a satisfactory resolution. The complaint has been investigated and resolved to the customers satisfaction. This comment was posted by a verified customer. Aspen Dental Refund Processing in Syracuse, NY - Yellow Pages The staff is wonderful and friendly, and both Dr. Konys, WOW, What a terrific dentist. This tactic of evade and avoid has become a pattern with Aspen Dental. Aspen Dental did not charge for this until years later my procedure was done in February 2019. Control over the care office practices may vary across dental practices. PBS is a 501(c)(3) not-for-profit organization. The ADA will not act in the interest of working dentists, as they are bought-and-paid-for by insurance and other corporate giants. you don't want or need an employee like this in your organization. Dentists tell their patients the truth, and do their best to help them. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. She then told me my best option were implants. ADMI agreed to pay $15,000 in restitution and $80,000 to the state for future investigations and consumer protection enforcement operations. So I left I dont even, From Business: For most people, Downtown Dental Syracuse is the only dental office you and your family will ever need, located in the heart of Downtown Syracuse in the historic, From Business: NEW SMILE - NEW BEGINNINGS WHERE WILL YOUR NEW SMILE TAKE YOU? I guess they don't care about patients as much as they say, since they didn't want to help resolve the issue by letting me in at my scheduled time. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Dr. Laura is friendly and gentle. Smile anytime. Aspen Dental | Complaints | Better Business Bureau Profile From Business: When you visit our dental office, your smile is our top priority. BBB Business Profiles may not be reproduced for sales or promotional purposes. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care, I have to say this was the worst experience I've ever had at a dentist. I read that dozen's of people have had the same or similar issues. I asked about pill form antibiotics and was told "No, Absolutely Not!!! I needed about $6, 000 worth of work done. Even had a girl call for a quote with her still the same price. She is an angel. Sent to finance lady, of course they said the most expensive package was best for me. Bless you,, thank you. After accepting the denture, I left and tried to eat. The dentist has to produce to satisfy all these people, otherwise it falls off the rails. Aspen Dental | Complaints | Better Business Bureau Profile Their extremely restrictive hours has made it impossible for me to taking any more time off from work and they are unwilling to even to accommodate. They have even answered and hung up on me. See reviews, photos, directions, phone numbers and more for Aspen Dental Refund Processing locations in Clinton, NY. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive. file this complaint and put in her permanent employee folder or site. It offends real dentists, along with their staff & patients everywhere. Once in the dentist chair, I was told I needed to pay $500.00 more to complete the dental work.I am 72 years old , on a fixed income and don't have extra mony to spend. The real crown fell out 2 times. FRONTLINE examines how the Talibans ban on women working at NGOs has affected the distribution of aid amid several humanitarian crises, how it impacts Afghan women-led households and how it could influence international fundraising. Additional funding is provided by the Abrams Foundation; the John D. and Catherine T. MacArthur Foundation; Park Foundation; the Heising-Simons Foundation; and the FRONTLINE Journalism Fund with major support from Jon and Jo Ann Hagler on behalf of the Jon L. Hagler Foundation, and additional support from Koo and Patricia Yuen. Funding for FRONTLINE is provided through the support of PBS viewers and by the Corporation for Public Broadcasting. I have been a patient at Aspen for Upper restoration to open my bit I wa, rude and unprofessional behavior from office manager - erica blotzer. Now they have sent $663 into collections, This debit is not legitimate! took all of a few minutes to give me a snug fit. No one wants to live in pain, but too many do because they are afraid to face their fears, themselves, and the truth. Within a week, I had my refund. (does it range from severity? This crown had a hole in if from the lab thus requiring another scan. Still have headaches when I eat. This complaint was posted by a verified customer. The receptionists are ve. I myself went and called METLIFE and I was told aspen dental either needs to mail or fax the claim information to they so that net flier can process it.. no emails are allowed.. I have never had such a wonderful experience in a dental office. I am very disappointed with this company and would never ever recommend them. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I called and explained that I paid already and should not owe anything. I left and waited, hoping it was fixed. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I want this written off so not on my credit report and my Aspen Dental bill maked Paid In Full, as it truly is! Part Three of FRONTLINEs documentary series America and the Taliban examines the United States rushed exit from Afghanistan and what it left behind. If, NEW SMILE - NEW BEGINNINGS WHERE WILL YOUR NEW SMILE TAKE YOU? All the dentists speak perfect english with no accents, which is very hard to find when looking for a dentist. I never heard back from the employee and did not get any more bills from Aspen Dental. Based on the eligible charges applied to me so far, I should have had a credit balance of $726.60 with Aspen Dental. At this point I am Aspen provided me with an estimate of charges to do dental work on me. Aspen Dental has issued a refund via my debit card. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Our staff understands the importance of educating, From Business: Our mission is to provide state of the art dental care to our patients with excellence, compassion and integrity. Aspen Dental Refund Processing in East Syracuse, NY At this point I no longer wish to even receive care from Aspen Dental. Please advise to: (Another crappy company) I never got an answer to that statement. complaining to dentist about mouth pain. ?At CNY Dental Arts, we believe that one very important gateway to establishing an, From Business: Stay Up to Date With Your Regular Teeth CleaningsGet the care you need at our family dentistry in Syracuse, Vestal or Elmira, NYFinding the right dentist is, From Business: At our practice, we are dedicated to providing the finest dental care to the members of the Jamesville community and its surrounding environs. I have multiple emails stating my appt is at 3:30. I can not finished treatment with Aspen Dental because they dropped me as a client. I paid for upper implant dentures & 8 gold teeth that has not been received. When you start in dentistry, you quickly learn that whatever direction you choose, it will be entirely yours. Everything is new and digital. 600.00 which was set up on a payment plan. Current Process (March 2016): All credit balances resulting from payments made by a Third Party Financing Source or credit card company Was charged for a tooth brush that was shoved in a bag that I never ask for made me pre pay then use insurance now saying I owe them *****. From Business: Aspen Dental in Syracuse, NY is open for all appointment types. she seemed that she didn't want to talk to me or answer any questions i had. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams and communities have a safe, clea, Aspen Dental in Hilliard, OH is open for all appointment types. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This case is still being worked. See details. Carefully consider the reasons for that? On 06/29/20,I went to aspen dental and had partial made upper and. And was given a billing statement for $395 and told to pay half of the Amount in order to make my next appointment. Patients dont want to be sitting in the chair, having to face problems they have avoided for so long. I asked for a call back I never got it and she was never in the office when I called several other times. Allie. I know this because Ive now practiced locum tenens for 3+ years, after closing my private practice which served in Lake County, Fl for over 17 years. Also, the economic crash of 2008 was a huge boost to corporate dental. On February 14, 2020, I came in to get a check up. Eventually it starts to bite into even the top practices. Their singular commitment is to do whats right for their patients.. I was making payments and just about every day I was receiving collection calls. I am uploading a copy of the the email stating I will get my refund of $4312. Aspen Dental Management, Inc. (ADMI) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 46 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Aspen Dental - NY Dentists Cosmetic Dentistry Implant Dentistry (1) Website Directions More Info 15 YEARS IN BUSINESS 3 YEARS WITH (315) 925-6619 3425 Erie Blvd E Syracuse, NY 13214 OPEN NOW Top 543 Aspen Dental Reviews I will always check all of my bills carefully from now on. I also sent a letter to the CORPORATE office for Asspen detailing my compliants, my actions, whom I spoke with, and my expected resolutions/refunds. file this complaint and put in her permanent employee folder or site. Desired outcome: If you can't be honest about your mistakes, then you don't get my business. In the Claim, click This Claim Only. I paid $4312 on July 26th for un rendered services at Aspen Dental located at **** ******* ** *** **** ********* ** XXXXX. We are committed to providing quality healthcare to families located in the Dewitt are, Dental Billing Service & Accounts Receivable Management with accuracy, expertise, efficiency, & resultsyou get paid FAST. Web Site Copyright 1995-2023 WGBH Educational Foundation. be ready to get more. They continue to deny the service and treatment I have paid for hence I maintain my desire for a refund as I no longer believe they are even trying to adhere to not only their own motto of customer satisfaction but not even basic standards of patient care. Dora) for the replacement partial rec'd recently, which is the difference of $900.00. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care, From Business: Aspen Dental in Auburn, NY is open for all appointment types. I talked to billing, and showed them the error. The company has a commercial stating a money back guarantee. On August 8th; at the advisement of ****************, I underwent an endodontic procedure in preparation of a crown placement. Aspen Dental Facing Class-Action Lawsuit | FRONTLINE - PBS My professional advice to Aspen Dental: Close half your offices, before the next economic crash makes you close them all. So I was to receive another refund. I've had many entist in the past 50+ years, and he is one of the ve, The name of our practice is "Very Gentle Dental", where we provide quality dental care in a very gentle, friendly, noninvasive manner. I deal with some form of pain very time I go here. I would like to get my permanent ones put in and hope they wont keep falling out the cost for this was $5,524.40. I called Aspen and they said they sent it in in June and were waiting for it to be processed. BBB Business Profiles may not be reproduced for sales or promotional purposes. At one point the franchis owner, *********, came in to help. I told her I would like my money back. . Note that complaint text that is displayed might not represent all complaints filed with BBB. They began doing the work but before beginning work they billed me and I had to pay them On Nov. 4, 2022 at 8:53AM [trans. if there were any other issueshuh? I wish to have all claims reversed and payments refunded so that I may seek adequate care from another practitioner. *********************** pulled a bait in switch that I will need to sign a release form something he never mentioned during the phone call on December 29, 2021. You must own it, good or bad, because people are going to hold you accountable. Our goal has always been delivering the highest quality of care, They do a great job, My mom works with Dr. Berry in a women's board.
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