Puregym still do not have a section on their app or website that allows you to cancel membership. Our Right to make additional charges and/or cancel your membership: If you unreasonably refuse to cooperate with our investigation, or following our investigation we have reasonable grounds to believe that your PIN number was used, with or without your knowledge and/or consent, by another individual or individuals, depending on the particular circumstances of each case, we reserve the right to take one or both of the following steps, which are in addition to any other legal rights that we may have : (a) to apply a penalty charge to your membership fees (and increase your direct debit payment(s) accordingly). You can pause your contract via MYPUREGYM. You can apply for a time stop with cause for the following reasons: You can apply for a time stop via MYPUREGYM. You can freeze for free for 1 month. It's immediate, so you can go to the gym straight away once it's unfrozen. See GTC. Anyone who joined on an offer that was 30% or more less than the standard join price at their gym e.g. , select the 'Packages and Upgrades' tile and follow the instructions. Please note that only written notices of termination will be accepted. You can only freeze for a maximum of 3 months, over the course of a year (from your very first freeze!). No, no time stop can be requested for a previous period. But you cant buy a further additional subscription. However, it is essential that a company cooperation already exists. You can cancel the additional subscription by giving notice to the end of its contractual term. Before knowing how to cancel PureGym membership, look at the subscription plan so that if you are not satisfied with one plan, you can switch to another one. The PureGyms in Wohlen, Wetzikon, Horgen and Jona are open 24/7. Check out our step-by-step guide to cancelling your PureGym membership here . Clients cannot transfer their guest passes to anyone else nor transfer to another date once the date has been selected. You actual Direct Debit may, therefore, be lower than the amount you have selected to pay, To get the any of the Loyalty Benefits you must maintain your Together Direct Debit up until the club reopens and your next full Direct Debit is deducted, Guarantee that your current monthly direct debit fee will not increase for 12 months once the club reopens. The PIN number / Access Device remains our property at all times (unless agreed otherwise and evidenced in writing). How to Cancel PureGym Membership in 2023 - NewsBugz LifeStyle Please observe the notice period stipulated in your contract. If you missed your notice period, this invoice is your renewal invoice. Contact Us by Email & Social Media | PureGym Please send us a message with your bank details, membership number and credit amount via the CONTACT FORM. Any further freeze, for up to 3 months within a 12 month period is at a cost of 6.99. This does not include monthly memberships, the fees of which are always collected automatically via the selected mode of payment. If you are within 5 days of your direct debit being due, you'll need to wait until the direct debit is processed before being able to cancel online, or you can cancel your direct debit with your bank. You can freeze your PureGym membership for a reduced price online by visiting the Freezing or Cancelling section in the Members area of the PureGym website. All you need to do is select the start and end dates. Have you been a member before? 5. You cannot work out at PureGym until you have paid the full membership fee. Further, that you will advise us immediately should your circumstances change. Kicking off your membership and the way we do things at PureGym, Everything you need to know inside and out. How do I cancel PureGym? All Gym challenges are subject to fair play which is managed in club. Once your free trial is up, your membership will be automatically activated, and you will be charged monthly. By analysing your spending patterns, Nova will be able to accurately categorise all bills and monthly payments. Get in touch with our Member Services Team at[emailprotected]and let them know youd like to cancel. You cannot, however, freeze a fixed term membership. We will do our best to let you know of such closures in advance of them taking place, unless the problem is urgent or an emergency. This is accepted by all members upon conclusion of the contract. Lower membership price charged for specific amount of months called out on join page. If you have bought a plus membership of PureGym, then you cannot freeze your membership. A joining fee will apply. Together fees will be charged on the same date as the usual Direct Debit fee on your main membership, If you select the lower Together fee your Direct Debit will increase to your normal fee once the club is reopened, If you select to reinstate your normal Direct Debit fee this will continue once your club is open at the same rate, If you select to reinstate your normal Direct Debit you will have full National Access to all clubs in the UK, regardless of the price you pay at your current club, Together is a monthly subscription that can be cancelled at any time, If your current main membership has a credit due to the closure of your gym, this balance will be applied to your membership fee. However, the email address can be changed at any time by an employee in the studio. If the email address is no longer up-to-date, it is not possible to order a new login for mypuregym to change the email address. In conclusion, cancelling your PureGym membership can be pretty easy. Wondering how to cancel your direct debit? As a Premium/Unlimited Member, you can pause your membership for 1 to 3 months per year free of charge and without prior approval. Confirm. DIRECT DEBIT PRICES PureGym | Advisers | Vitality This daily membership commences once you have indicated your acceptance in the Declaration section of this web sign up process. We'll take your monthly payments automatically, so that you can keep using your gym for as long as . When life becomes busier, people have to work more than it is possible to cancel their membership. Read all the instructions given and confirm your cancellation. Many PureGym locations are open 24 hours a day. Important: If you upgrade to Premium/Unlimited, your subscription will also be extended to Premium/Unlimited. To the best of your knowledge and belief you are in good health and not knowingly incapable of engaging in either active or passive exercise and that such exercise would not be detrimental to your health, safety, comfort, wellbeing or physical condition. If you have a direct debit membership, then you can cancel at any point up to five days before the debit is due. Please refer to the General Terms and Conditions (GTC) for further information about monthly memberships. You should wear sports pants, a T-shirt, clean shoes and towel to be able to work out in our gyms. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Upgrade, change your club, amend payment details and much more bylogging in to the Members Areausing your email address and PIN number. We may assign the benefit of this agreement and our rights thereunder to a third party on notice to you. Please refer to the GTC for further information in this regard. You can expect a one-hour individual instruction provided by a professional trainer on site. Please refer to the GTC for further terms and conditions for termination due to inability to work out. Please click here to read the HOUSE RULES. Check out this proven method to better manage your money. As a consumer, you have legal rights in relation to any services that are not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Tell them that you want to cancel the membership, and they will inform you after the permanent cancellation. How to Cancel Puregym Contract - Charleston Farmers Market To change back, head to your profile section and change your membership back. You must be at least 14 years old to become a member of PureGym. However, as per regulation 36 of Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you select to commence your membership immediately, or you ask us to start your membership early, you agree that if you subsequently cancel your membership within the 14 day period, you will be refunded any monies paid, less an amount for the membership you have already used commencing from the first day after joining. In the latter case, you can book only Live Group Fitness that take place in your club. How To Cancel PureGym Membership Contract. To cancel a rolling monthly contract, you'll need to cancel your membership at least four working days before your next payment is due to stop the payment being taken. Premature termination in the event of long-lasting inability to work out due to illness or accident is possible on presentation of a medical certificate. When signing up for membership, the fees are paid either directly online (by Mastercard, VISA, Paypal or Postfinance) or at the club (EC or cash). GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Once your month of free Plus membership is complete you will automatically roll onto a Plus membership. PureGym is one of them, but sometimes, irrespective of all the efforts to make the services incredible, some people want to cancel it. You can book 8 classes in advance. You just have to log into their website, visit the members area, and select Freezing or Cancelling. I decided to cancel the direct debit as I also have another membership elsewhere and emailed them to cancel. You can also multiple access from 2 to additional gyms near your study, home, or work. If youre within that period, youll have to wait until the next month to cancel. The house rules contain all regulations and guidelines which must be observed in the studio by our members. Or check out our. A parent or legal guardian must also be present and sign the membership contract when you register with the club. If you've signed up to a fixed term membership, you'll need to contact a member of PureGym's Member Services Team to help you cancel. Keep scroll down and find the Membership cancellation option. No, a time stop without cause of 1-3 months per year is not cumulative. Send us an e-mail with the RE: "Termination" to. Sichere dir das Core Monatsabo fr nur CHF 10 oder das Premium Monatsabo fr nur CHF 20 ohne Einschreibegebhr. Please keep this ticket number on file until you have received the cancellation confirmation from us. Anyone who joined on an offer that was 30% or more less than the standard join price at their gym e.g. Tell them all the information carefully and make sure that you have told account details correctly, especially the account number. No fee shall be charged to Premium/Unlimited Members. Offer is only valid to those members who have received an email from PureGym. They'll then be able to re-join PureGym using their Vitality membership. Profile. Discount cannot be used in conjunction with any other offer and does not apply to any classes or other services that they may offer for sale from time to time. This may mean there is a small amount added on to your next payment to cover the days in the gym for the rest of that month. Your clients will be entitled to all the rights and privileges of a standard guest pass user. You don't have access yet? The best way to do it is by cancelling online or making use of their customer support. These can easily be additionally booked when the contract is concluded. Keep in mind that you must cancel the subscription within 14 days. Children over the age of 16 are not allowed to use the Gym on their own. There is always the option to upgrade the subscription. After all, many subscription companies try to manipulate you into staying with them as best they can. If you have a corporate membership, you can cancel by informing the third-party who set it up for you (usually your employer). Go to the browser and log in to your PureGym Account. Friends must also sign the visitors' book in the club. If your payment has already been taken or requested, your membership will remain active for the month and will cancel on the next payment due date - no further payments will be taken. If you have purchased a Fixed Term membership you will be entitled to 50% of the pro ratad amount as refund for any unused membership. Please note that you can request a change of gym no earlier than two months after the start of your contract and no more than once a year. Yes, your membership pause period can be extended. The ticket number serves as proof of the submitted cancellation. Discount is available to verified UNiDAYS members only and is non-transferable. In this article, we'll walk you through exactly how to cancel your PureGym membership step-by-step. Any recorded reps or times must be verified and signed off by a PureGym team member. USE CODE: SAVEHALF. Your invoice will state the period for which the membership fee applies and the latest date by which you must pay it. Please bring a valid ID with you. PureGym withholds the right to amend or remove this offer at any time. Yes, all members can pause their membership for 1 month up to a maximum of 3 months per year without specific cause. Our company registration number is 06690189 and Our registered office is at Town Centre House, Merrion Centre, Leeds LS2 8LY. If we take no action or let you off any breach of this agreement or give you extra time to pay or comply, it will not stop us enforcing the terms of this agreement strictly at a future date. If you want to come back to us sooner, you can! How do I Cancel My PureGym Membership? | Nova This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. Your responsibility for anothers conduct: If we have reasonable grounds for believing that you knowingly provided your PIN number / Access Device to another individual or individuals, or allowed unauthorised entry following your entry to the gym (Known as tailgating) in addition to our rights referred to in paragraph 4 above, we may hold you responsible for the conduct of the individual(s) while on our gym premises, and liable for any loss we suffer as a consequence of that conduct. Please refer to your Gym's homepage for current opening hours. Sometimes people dont like the training or services provided by PureGym, so they go for cancellation. We will then process your cancellation. You can choose from the following options: Yes, you can change the studio. PureGym withhold the right to amend or remove this offer at any time, Offer is only valid for relevant AXA and GYM FLEX customers, Offer cannot be used in conjunction with another offer, To receive the national access upgrade your renewed membership must start within 7 days of your previous membership ending. You will need to cancel your membership at least 4 working days before your next payment is due to stop the payment being taken. The deadlines for payments and cancellations shall remain the same. *currently available in selected clubs only. To cancel your Pure Gym membership follow these instructions: Head to puregym.com and log into the member's area; Select 'Freezing or Cancelling Your Membership' Follow the on screen instructions to freeze or cancel your plan; Pure Gym will allow you to remain a member for a designated time at a reduced rate. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0G6I), Registered in England No: 6690189 Reg. This can be due to several reasons: The company allows you to do this by phone, email, or social media. In most cases, you can cancel your membership anytime; however, if you choose to cancel through your bank, then you will have to wait 4-5 days for the transaction to go through and the contract to be officially terminated. Please note that in case of a contract change, the concluded contract period starts all over again. You can find all the information about changing studios under MYPUREGYM and apply online. Find out more about how to cancel your fixed term membership here. They may also suggest you freeze your membership rather than cancel. Please call Member Services for options available to you or for any further information. Tell them that you want to cancel your gym membership. The competent person in your company can contact us via theCONTACT FORM. If you are looking to upgrade your membership there maybe an admin fee charged at the point at which you upgrade. In England, following the latest advice from the Government, members are encouraged to wear a suitable face covering while in the gym (except when exercising). Please click directly on the selected vacancy. You can find the club's phone number HERE. With over 280 gyms, youre free to pick and choose according to what suits your location best. Yes. Payments already made will be offset. Absolutely. If you are unable to log in, it may be due to the following problems: You were unable to solve the problem despite the checks? Leider ist bei Ihrer Newsletter-Anmeldung ein Fehler aufgetreten! Each payment made is not refundable under any circumstances. We may not have received your payment in our account before the invoice was sent. Our registered VAT number is 165 8808 68. If you terminate the contract via e-mail, you will receive an automatic reply with a ticket number after a short while. . Cancel By Telephone. Multiple passes to the same client may mean your 5 passes per month will be cancelled without warning. Get in touch with Member Services at member.services@puregym.com and let them know you would like to cancel your membership. May 2023 and must be claimed by this date. We will then process your cancellation. Currently, this change cannot be made on mypuregym.swiss. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. If you have any questions or if you have any complaints, please contact us. Offer is only available at selected gyms and cannot be used elsewhere or exchanged for cash. Read the top ten financial lessons that will help you save, budget and earn more money. Log in to the Members Area of your account. Please try to switch browsers or press F5 (Fn-Ctrl-F5 or Ctrl-F5, depending on your PC) to refresh. Please refer to Item 14 in the GTC for further terms and conditions for termination due to a change of the place of residence. It provides a wide range of subscription plans. Our PLUS membership allows you to bring a guest with you for free, up to four times a month. Yes, as long as the primary member has the extras included in his/her service package. You will find the relevant information in your contract, which you received by email after signing the contract. At the last step in the webshop use code: FIT10. How to Cancel Fixed Membership? This agreement is governed by English Law. Available at open clubs only and exclusions may apply. Offer cannot be used in conjunction with another offer. Find your nearest gym here. Log in to the Member's Area. If you are not comfortable canceling the membership via the online method, you can also have the option of canceling the membership via phone call. The following gyms are eligible for this offer: Newcastle St James, New Barnet, London Edgware, Poole, London Lambeth, Sunderland, Coventry Warwickshire, London Oval, Edinburgh Exchange Crescent. It has reached over 1 million registered members because of its fantastic facilities. Members give away when they find another health club better than the PureGym. The offer will not be able to be claimed by Members on: 0 joining fee terms & conditions (Vitality members only), No Joining Fee and National Access Corporate Offer, 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. By continuing to use this website, you consent to the use of cookies. You will find the termination clause on your membership card. Date of usage cannot be changed once redeemed. Free passes have no resale value and cannot be exchanged for cash or any other product or service. You can join fitness classes but only in the peak-off hours. A change of gym can be requested via MYPUREGYM. Please make sure that your email address is always up to date. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. Offer can be used with Direct Debit monthly Plus membership product only. The easiest way to cancel your PureGym membership is through the online cancellation process. Parking facilities vary from club to club. 1 pass per person, multiple passes may be cancelled without warning. You can cancel your monthly membership at any stage you want. Thats why you can log in to yourMember's Areausing your email address and PIN to update and change whatever you like. I switched banks and the bank duplicated all my DDs. To do this, please log on directly to MYPUREGYM Important: If the email address is no longer up-to-date, it is not possible to order a new login for mypuregym to change the email address. R961ROP 5 yr. ago Same thing happened to me. Free multi gym access outside of term time is available to eligible students signing up via Unidays before 31st October 2022. All student memberships are subject to PureGyms membership rules and terms and conditions. It's really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! Then here, you will find everything regarding the cancellation of PureGym membership, cancellation, and refund policy. For example, if the Core price of your home gym is 20.99, you can use other gyms at that price or less. Its important to remember that changing your payment date might result in slight change in your following payment, but this will even out over time. Core or Premium/Unlimited 12 and Core or Premium/Unlimited 24 subscriptions always start on the first day of the month. If you have a fixed term membership, you will need to get in touch with our Member Services team who can cancel it for you. 3. 2. Have you received a payment deferral from the Member Administration Department as a gesture of goodwill? First cancel the additional subscription that you no longer want, giving notice to the end of its term. Free passes have no resalevalue andcannot be exchanged for cash or any other product or service. For Core members, it costs 6.99 per month to freeze your membership, and you wont have to pay your monthly membership fee. USE CODE: SAVEHALF. You cannot freeze your membership on fixed term membership. You can upgrade to an All in One subscription at any time. We will then process your cancellation. Can you cancel your PureGym direct debit? If you still want to cancel, once logged in select 'Freezing or Cancelling ' and follow the cancellation instructions. In the above circumstances your membership will remain in force until the day before your next payment is due, at which point it will automatically terminate. This must be done at least three working days before your next payment. refer to the GTC. Frequently Asked Questions (FAQ) | PureGym
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