and dont tell anyone about any currency charges, change it on everyones visa in hopes to make more money without people knowing. . StubHub U.S. and Canada Reviews | Read Customer Service - Trustpilot StubHub - Elliott Report Know any other ways to contact StubHub? StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Eventually found the page below. Use this comments board to leave complaints and reviews about StubHub. Lorem ipsum dolor sit amet consectetur adipisicing elit. 03-16-2022 08:50 PM. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to@TeamStubHuband someone will be able to fix it for you. No events within. You will enter your community username and new password and done! San Francisco, CA 94105 USA. Use of this website signifies your agreement to our. When I replied to the email saying I'd like to take advantage of that, they replied with "sorry that was a mistake, that option is no longer available for tonight's show" I replied with "This will be for tomorrow's show, how do I move forward? " My American Tourister luggage is defective. Dear Stubhub,I want you to know that this is the last purchase that I will be making through this company, all thanks to your customer service reps. After logging in you can close it and return to this page. you guys are a huge corporation and you cant even get a total right. 292 Once the transaction was canceled by the buyer, I was charged 40% of the sale price. StubHub is a multinational company founded on 2000 by Eric Baker and Jeff Fluhr with its headquarters located at San Francisco, California, United States and key people behind it being Jill Krimmel and (President) .. StubHub has the following subsidiaries: Subsidiary. I will be contacting my Attorney General as well as filing complaints with any relevant organization. Worst service ever and do not deliver what customer expects. Here's what can you do to speed things up, The memberships are costly and have no value. Buying and viewing tickets as a guest : StubHub 'Under 'Have an access code,' select 'Find your order.' Enter your email address, the access code, and your phone number Select 'Continue' You don't have an access code but you bought tickets as a guest See your tickets by setting up or logging in to your StubHub account: Go to 'Profile' then 'Sign in' Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Events Parking. U am not really sure how to contact the buyer as well. To write a complaint about StubHub and get an answer from the officials of StubHub, Complaintsboard.com's objective complaint writing and answer providing system can be used. To update your primary email address or phone number: Did you find it helpful? Plus, it's the end of the semester and we're throwing a party! Did we mention it's free? Tap the first drop-down menu to see 'Settings'), Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it). Is this your company? Address 199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. Primary ContactRobert SimmonsHead of Customer Support Operations199 Fremont StreetSan Francisco, CA 94105[emailprotected], Secondary ContactJames AndersonHead of Customer Product199 Fremont StreetSan Francisco, CA 94105[emailprotected], Chief Executive Eric H. Baker CEO199 Fremont StreetSan Francisco, CA 94105[emailprotected]. Call us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. jane.doe@stubhub.com). : And I believe that was sent to you in the confirmation email of your purchase.Agent. The person contacting you asks to confirm your account or payment information. Sorry we couldn't be helpful. We'll automatically confirm your order within 30 minutes of correct transfer. Corporate Phone Number: 1-415-222-8400. Listed tickets tonight and stubhub sent an email saying the listing is not available to purchase and that they will contact me within 3 days to confirm the listing ?? The most common StubHub email format is [first_initial] [last] (ex. StubHub is a ticket reseller. Under 'Email address' or 'Primary phone,' select the pencil. StubHub! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Welcome to StubHub Support My Orders My Sales My Account Community Browse Help Categories Where are my tickets? Restrictions apply. If you need help with any problem,please contact us through this form. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Scamming on StubHub: Common Scams? - Tech With Tech All Dates. Emails found on company website yourfeedbackmatters@stubhub.com 100% Support 0 0 Emails found on 3rd party websites laudooley@stubhub.com 99% executive 0 0 jerskine@stubhub.com 99% All Rights Reserved. Alternatively, you can send us an email at janedoe@stubhub.com) and [first]. Copyright Coporate Office Headquarters -2023. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. StubHub reviews first appeared on Complaints Board on Apr 8, 2008. I have spent the last two hours online with a chat agent, because I couldnt wait on hold any longer because thats all your phone agents do ask you to go on hold while they look into it for you then you kill your phone battery waiting for some imbecile to get back to you.Here are some things you could learn1)Listen to your customers dont just use pre-typed notes, trust I was a chat agent for the geek squad I know what you are doing at your cubical.Example from real chat Me: Are all tickets on your website in US currency?Agent: Hey Jennifer Im sorry to hear that, let me see how I can help, 2)Listen, are you getting the point that listening is effective, You are unlikely to be able to help all your customers effectively if you dont listen to their needs. Me: This is all of the info I was providedAgent. Prices may be higher or lower than face value. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. . Waited too long to get a passport? Lorem ipsum dolor sit, amet consectetur adipisicing elit. 01-06-2022 08:07 PM. Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Entering barcodes on StubHub listings or sales, Uploading PDF tickets to a StubHub listing or sale, Selling a type of mobile ticket and transferring it to the buyer. Ask the Community Contact Support Related Articles Solved: Can I contact my buyer? - StubHub Community They have ruined my World Series experience. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This website is using a security service to protect itself from online attacks. Use of this website signifies your agreement to our, / Changing your default email address or phone number. Lots of answers to questions are in our FAQ. Picking up your tickets at one of our Last Minute Service Centres? StubHub has an average consumer rating of 2 stars from 292 reviews. Note: If youre having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly. Danielle is the author of this solution article. StubHub - Buy & Sell Concert, Sport & Theatre Tickets Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? 199 Fremont Street, Floor 4San Francisco, CA 94105 USACorporate Phone Number: 1-415-222-8400Fax Number: 1-415-222-8552Customer Service Number: 1-866-788-2482, Your email address will not be published. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Can I just go ahead and resell these on another website and be certain I don't run into an issue of double purchase? Eversource Gas says I have a leak. How to change the delivery method of my sale. Support : StubHub My Whirlpool stove is defective again. The worst customer service that I have ever experienced. How To Contact StubHub Corporate Office Headquarters. Contact. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. We'll do our best to get back to you in the next 24 hours. I was told a week ago that my case was turned over to a technician and would be contacted within 48 hours. StubHub is the world's largest ticket marketplace with concert tickets, sports tickets and theater and. If you click on the chat option, there's an option in the bottom right that says "contact form" that will let you send an email. Inexperience with ticket buying, would like a refund. The login page will open in a new tab. Yes No Still Need Help? StubHub: Reviews, Complaints, Customer Claims | ComplaintsBoard You may or may not have one. After the switch, you will enter the email address you use to access the community in order to reset your password. StubHub - Home - Facebook StubHub Contact Info: Phone number: (866) 788-2482 Website: www.stubhub.com What does StubHub do? StubHub corporate office address Print StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Was this answer helpful? No. Pro tips & talking points. StubHub is the world's top destination for ticket buyers and resellers. Re: Accepted tickets in Ticketmaster with different email than StubHub account. Such a shame to ruin a good music experience with this lack of customer care. No. Recieved tickets for the steelers game for christmas day when we got there our seats were not together! Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. It provides a platform for users to put list their unwanted tickets for sale. : That is rightMe: well that isnt what happened so. Our help is free. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. The latest review Stubhub ticketing was posted on Apr 11, 2023. is there a way to contact stubhub that isn't their phone number, facebook or twitter. How do I change my default email address? - stubhub.community StubHub U.S. and Canada Reviews | Read Customer Service Reviews of www.stubhub.com Events & Entertainment Events & Venues Event Ticket Seller StubHub U.S. and Canada StubHub U.S. and Canada Reviews 7,481 Bad 1.6 VERIFIED COMPANY www.stubhub.com Visit this website Sort: Most relevant ma. let's see how dumb they are over $25.00 when lawyers will cost a pretty penny. Get contact details including emails and phone numbers Customer Service. StubHub corporate office address : StubHub The company took my money! Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. Performance & security by Cloudflare. (business & personal). Submit a complaint and get your issue resolved. Either is possible (and other creative approaches might come up). My understanding is the tickets should be transferred on Ticketmaster to my name and email address, I should then receive an email from Ticketmaster separately to my email address and he loses access to the tickets. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. Select 'Sign in. But its complicated. Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information Buy sports, concert and theater tickets on StubHub! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub, Like, share & subscribe to StubHub on YouTube at, Check out StubHub's Instagram pictures and videos at. This is a TERRIBLE way to do business, and I will make sure that no one in my proximity uses this site. Absolutely ridiculous lack of real customer service. : The site is US based and all pay outs are done in US dollars and so if you go to Stubhub.ca it will send you to Stubhub.com as we no longer have a Canadian siteMe: So again, where does it say the total in American then, it is false advertising on your part when you WRITE TOTAL. Contact information : StubHub UK Solved: I accidentally put the wrong email when buying tic - StubHub How do I get it fixed? All Rights Reserved. 208.97.145.23 Sold tickets on StubHub but don't have them. All Rights Reserved. Welcome to StubHub Community! Customer Service. When you buy tickets as a guest, check your order confirmation email for a 6-digit access code. Call 1-866-788-2482 to speak to a customer service representative from StubHub. Communicate regularly so that you are aware of problems or upcoming needs. Agent. No phone number, no email, no chat. You can find contact details for StubHub above. Fastest way to talk to a real StubHub rep. The action you just performed triggered the security solution. customersupportuk@stubhub.co.uk. : Are you still with me?Me: yesAgent. 1,915 talking about this. You can email the site owner to let them know you were blocked. Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. trying to get a phone number for corp. office the number on home page does not work!!!!!! Amazon didnt receive my return package. No credit card required. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Payments. Open our virtual assistant, click on "Contact We found clear and detailed contact information for StubHub. To update your primary email address or phone number: Go to 'Profile' then Settings (on the StubHub app, go to 'My tickets.' Tap the first drop-down menu to see 'Settings') Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it) Under 'Email address' or 'Primary phone,' select the pencil. As I'm looking for a corporate office number to speak with someone with the authority to make a decision, I find that it only leads me back to the customer care line. Click to reveal Contacting StubHub - by phone or otherwise While 866-788-2482 is StubHub's best toll-free number, there are 3 total ways to get in touch with them. How to Request a Stubhub Refund [98% Success] - DoNotPay There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. 4)Identify and Anticipate Needs Customers don't buy products or services. The latest complaint misleading ticket sales was resolved on Aug 29, 2014. 50. miles of. Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. Then I was told that in compensation I would be able to sell my tickets on "Last minute Services" within an email. Were always here to help. Contact. free lookups / month. Customer Service Number: 1-866-788-2482. I paid over $8,000 only to be disappointed and lose all my money. Your email address will not be published. StubHub Phone Number | Call Now & Skip the Wait - GetHuman Absolute WORST COSTUMER SERVICE. Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). The customer service is terrible and are looking to only take your money and not deliver your physical tickets or help in any way. million verified professionals across 35 million companies. Virginia . Initial StubHub complaints should be directed to their team directly. They buy good feelings and solutions to problems. How do I get it fixed? StubHub Phone, Email, Address, Customer Service Contacts | ComplaintsBoard Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. I tried calling and was on hold forever. Current hold time. GetHuman features available: Best alternatives to phone. Sign In. and our {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. proven methods for fixing any consumer problem. StubHub has resolved 66 complaints. Product shipment, payment, communication, billing, and any kind of service-related complaint about StubHub can be filed via the specific StubHub complaint section. Cookie Notice again worst customer service ever. This may include details from your tickets (so be sure to keep them), or information from the event venue. Privacy Policy. Contact StubHub | Fastest, No Wait Time - GetHuman They call you stupid and hang up on you. How long should it suffer? StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. No one from the company has offered to fix this issue, they are rude and now that they have my money they won't even listen to me. {{ userNotificationState.getAlertCount('bell') }}. Check out our FAQ Call us Give us a call if you need help with something urgent. Email Contacts customerservice@stubhub.com Social Media Contacts Executive Contacts Primary Contact Up to 5 I have now been waiting for a call back for over a week and you have owed me money for over two weeks. Accepted tickets in Ticketmaster with different email than StubHub account These tickets can be for sports, concerts, theater and live entertainment. Thanks for your message we aim to get back to you within 24 hours. Other common StubHub email patterns are [first] [last] (ex. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Can I get my 173,116 Chase Ultimate Rewards points refunded? jdoe@stubhub.com), which is being used by 88.9% of StubHub work email addresses. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com ', Enter your email address, the access code, and your phone number. The more you know your customers, the better you become at anticipating their needs. It is a terrible business and horrible customer service. Customer service all the way to your seat, 2000-2022 StubHub. You can call 866-788-2482 or send a dm to @TeamStubHub and explain you have a pass and they can assist. Email StubHub | Tips & Talking Points - GetHuman At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. Now 3 days later I get an email telling me to do the same things I have tried a dozen times already. Please help. I listened my tickets on StubHub as mobile transfer and. What do I do! StubHub Corporate Office Headquarters Re: I accidentally put the wrong email when buying tickets. (on the StubHub app, go to 'My tickets.' StubHub Live Chat | Customer Service - GetHuman Southwest just got a one-two punch for its holiday misdeeds. 150-0043, Shibuya, Dogenzaka, 2 Chome1012 B2, Japan. I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. When I call back 4 days later I am told I have been marked urgent and someone would get right back with me. StubHub was founded by Eric Baker and Jeff Fluhr. Plus, we have insightful letters, insider tips, and more. Under 'Have an access code,' select 'Find your order. hours. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. StubHub themselves are advising of this . Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. Should airlines pay for what they've done to us? The ability to swallow ones pride and accept blame or negative feedback is crucial. Me: Correct at checkout it was $353.56USD so that is the total American taken out of my bank or what should have happened.Agent. Combined with viagogo, we now span 90+ countries around the world. They contact you, and the email even looks like it came from StubHub support. Here's what's shakin' on South Island. My Tickets. In all, StubHub uses 5 work email formats. How to win your consumer dispute using the Elliott Method. Airbnb banned me because I used to live in Russia. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Check out our directory. We are changing the way you register and sign-in to the StubHub Community. That is a scam btw. Most customer needs are emotional rather than logical. Discuss the issues you have had with StubHub and work with their customer service team to find a resolution. Nobody could explain how to email tickets after being sent to four different people. Email address customerservice@stubhub.com Call-back available NO Department you are emailing Customer Service Customer service hours 24 hours, 7 days Most likely time of response 9am Average wait 10 Rank (overall) 2 Alternate methods phone, email, web Quality of communication 57% Quality of help 77% Customer votes 693 NEVER BUY FROM HERE, NEVER. Buy and sell sports tickets, concert tickets, theatre tickets and Broadway tickets on StubHub! 199 Fremont Street, Floor 4. We'll do our best to get back to you in the next 24 hours. Yes Buy sports, concert and theatre tickets on StubHub! 175048 members 524 online Browse the forums Buying and Purchased tickets 1269 Posts Selling Tickets 1306 Posts Account and Settings 145 Posts Events and Venues 161 Posts Major Events 0 Posts Community activity Start a Discussion Recent Unanswered Suspicious Email We publish the names and emails of customer service managers. Open our virtual assistant, click on "Contact form" and let us know how we can help you. will see them in court how much will that cost stubhub? What happens is, the "buyer info" email that you send the tickets to, is actually a stubhub email address that's been generated specifically for that order. Whats the Booking.com refund process? your customer service department should be embarrassed. Since you accepted the transfer (yes, it is true that if you are logged on to another TM account and click on the accept link, it will assign the transfer tickets to that email address). [last] (ex. Home - StubHub Community Help us improve this article with your feedback. Selling tickets and delivery expectations. SO MUCH FOR THEIR GAURENTEE! What should I do? I cannot find any way to contact StubHub. Cloudflare Ray ID: 7c0c3f0fa8573885 Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.