Some countries require that you obtain and carry with you official documentation, called a visa, before entering that country. Roll-in Shower: Staterooms J1074, K1011 & K1012, Fully Accessible Guests must be 18 or older to use our SeaView Pool and 16 or older to use the fitness center, hot tubs and steam rooms. Furthermore, every senior officer inspects their area of responsibility on a regular basis. If you are looking for some of the most spacious and comfortable ships at sea, award-winning service, exquisite dining, extensive activities and enrichment programs and compelling worldwide itineraries, you've come to the right place. Are Family & Friend offers subject to change? Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. From sportfishing off Ensenada to swirling and sipping in wine-country ports, such as San Francisco and Monterey, you'll enjoy a delightful vacation. when booked through and approved interline agency. Is it possible to add the have it all to an existing booking? We know that we need the covid test up to 72-hours beforehand. These often include requiring documentary evidence of relationship and permission for the childs travel from the parent(s) or legal guardian if not present. Roll-in Shower and bathtub: Suites SC6175 & SC6164 For bookings made in the United States and all other countries not listed above, submit written cancellations to Holland America Line, 450 Third Avenue West, Seattle, WA 98119 or Hal_Reservations@HollandAmerica.com. The free Passport to Fitness program has the added fun of a reward at the end of the cruise for participating in onboard activities. *Expert Advice: Luggage Forward is a great way to avoid lugging formal wear for pre- or post-cruise hotel/land packages send baggage ahead of you that wont be needed for that portion of your trip in order to more fully enjoy your journey. For parties larger than two adults planning to travel in the same stateroom, our reduced fares for kids or extra guests beyond the first and second guest per room offer an exceptional value. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests. Guests who book with Have It All receive four popular amenities included in their cruise: shore excursions, beverages, specialty dining and Wi-Fi. Please note that our staff and crew are not permitted to handle your oxygen and/or oxygen equipment during the embarkation and disembarkation process. For bookings made in Australia, submit written cancellations to Holland America Line, Level 5, 465 Victoria Avenue, Chatswood, NSW, 2067 Australia or generalenquiries@hollandamerica.com.au. Every ship boasts a remarkable and extensive art collection, collectively valued at millions of dollars. Any crewmember who becomes ill is immediately isolated. Helpful. All phone calls, whether inbound or outbound, are charged a satellite tariff. Accessible Transfer Requirements *Flight Ease offers two booking options: Flexible Fares - For those who want greater flexibility. Due to customer and security concerns, we have a "no visitor" policy on board our ships, and regret any inconvenience this may cause. What is the price of the Have it All Promo for 10-20 day cruises? Interline rates can only be booked through designated Interline Agencies. Cancelling your cruise/ cruisetour booking for any reason will cancel any air bookings associated with the cruise/cruisetour booking, and fees will be applied if applicable. The activity icons that appear at the beginning of each tour description provide a general idea of the level of activity to expect. Suites B8101, SA7092 and staterooms K11049, VB11038, CQ10033, VE8142, VD7049, K6185, VC6158, V5051, V5048, FB1172, E1165 are ambulatory accessible. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. At some point in your travels you may experience an emergency. For your convenience, and to expedite your departure, we encourage all our guests to utilize the online check-in procedure and start the process as soon as possible. This should correct the problem. Please notify Holland America Line of your air travel schedule no later than 14 days prior to your arrival; otherwise, we will not be able to transfer you from the airport. Thanks, From the U.S. dial 18664167447, from the UK dial +44 2033 754769 or +16174821100 if calling from any other location. + Up to $50 Onboard Credit. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Learn about our health protocols. Mail is provided to the Port one hour before sailing. Only non-promo Onboard Credit can be used for cash withdraws and Casino play (cash/chips). If you have printed your Express Docs prior to the stateroom assignment, you may wish to check back prior to departure to see if a stateroom has been assigned. FACs are nontransferable, and nonrefundable. Please reconfirm any special transfer requirements for disembarkation with the Front Office after you board. Next, you will be required to complete ship check-in formalities. We recommend that you explore our wide-range of activities to find those that appeal to you. We recommend that guests contact the airline(s) directly once you receive your air confirmation if you require assistance to request specific seats. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old. Guests from Puerto Rico either need to present a WHTI-compliant document or a government-issued photo identification with a validated birth certificate issued after July 1, 2010. I dont see it listed and would like to know. Thanks! The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. Does the drink package include all alcoholic drinks? I am interested in tasting at notes whiskey bar. Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your luggage or belongings. Where can I find it? If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Similar inspection programs exist around the world with particularly rigorous inspections performed throughout Europe and South America as well as in Canada, Australia, New Zealand and many other countries. Final payment is generally due no later than 90 days prior to departure although some cruises have different final payment date requirements. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Q I have not received the e-mail notification for my Express Docs. Suites SA7094, A6150, A6148 and staterooms VA8147, VA8145, VA8134, VA8132, I7108, I7099, I6131, I6116, V5175, V5152, I5133, I5112, V5057, V5055, V5054, V5052, VH4146, VH4167, VH4107, VH4096, C1134, C1125, C1123, C1121 are fully accessible. Please have the ship's name, your party's name and stateroom number before you call. Travelers should wash their hands often with soap and water. Holland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. I travel alone and pay the room for 2 people.Would it be possible to give to singles some perks,like 1 free excursion, some free drinks,some coupons for the Casino,1 free specialty dinner ? Members; 226 February 9, 2016; Southwest Virginia Author Dean Holland, 34, was riding Headingley in the Leading Teams 3YO Maiden Plate (1000m) at Donald about 1.30pm on Monday when his horse Headingley ducked sharply and fell as the field neared the . The ships can sustain flooding in up to two adjacent compartments and still remain afloat. Guests may check no more than 3 pieces of luggage per person. We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. $16.00. 49 0 obj <> endobj but not limited to, complimentary beverage packages, Interline, Casino offers, Travel Agent or Friends and Family rates, and Shareholder benefits. Family-friendly options include sofa beds, Murphy beds and connecting rooms. Can you use the Have it All package to purchase wine at the Pinnacle Grill ? If you have any questions at all, please call the traveladvisor with whom you made your booking. The policy applies to all Holland America Line voyages. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Requirements for your voyage may be found on Holland America Line's website or by calling your travel advisor, Holland America, or a visa advisory service. The airline may generate a Future Air Credit (FAC) memo in an amount the airline determines. With the Have it all. EZPay options are available in specific markets. Take a self-guided art tour, lounge by the pool, practice yoga or work out in the fitness center, or pamper yourself with a spa treatment and indulge in world-class luxury shopping. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). signNow has paid close attention to iOS users and developed an application just for them. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. dressing, eating, and attending safety drills) MUST have a capable traveling companion. Crew Center is website run by ex-crew members sharing their experience and Insights about life and work on cruise ships. To ensure that both the IMO and flag state rules are complied with, every ship is also required to be registered with one of the internationally-recognized Classification Societies; in the case of Holland America Line, it is Lloyds Register. Holland America Line cannot confirm or reconfirm flights, seat assignment requests and other special services, such as special meals or wheelchair assistance, from onboard our vessels. A passport is still the preferred document. Click the Develop button and choose Empty Caches to clear Safaris cache. Alaska Inside Passage Cruise: Onboard Holland America's Koningsdam Q What if I do not have an email address or do not wish to provide my email address? The Quench Beverage Package is limited to 15 non-alcoholic drinks daily. Q What are the benefits of having Express Docs? These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. Cruise Deals, Packages, and Promotions - Holland America Line A You will need to enter your name, a valid email address and a password. Please talk to your traveladvisor about this requirement. Enter your official identification and contact details. My booking agent assures me that all is OK, but there is no trace of it on the HAL website. For the most accuracy onboard your ship, please complete the process at least 30 days prior to your departure. Guests who prefer to cruise without all of the extras have the option of a standard fare when making a booking. Hi-Fog systems in the Engine Room and Incinerators, Fuel System Shut-Off Valves in the Engine Control Room. Staterooms EE3396, EE3391, HH3431, HH3430, E2702, L2700, J2555, J2554, G2500, FF1964, FF1955, G1807, G1806 are ambulatory accessible. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. Embark on a convenient roundtrip Seattle adventure, offering spectacular Glacier Bay National Park, whale-watching and stops in rough-hewn Ketchikan and Alaska's capital, Juneau. All adults of legal drinking age for the respective itinerary that are booked in the same stateroom must also purchase the package. Only $17.95 per guest/per day* Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola products, our signature mocktails, Red Bull, and bottled waters 500ml and under. And if your child is celebrating a birthday on board, ask our dining crew for a special, personal-sized cake! Q How do I access my Express Docs? Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. For further information on our relationship with airlines, please refer to your Cruise Contract. Take advantage of 24-hour room service on your verandah, or enjoy a sophisticated meal in the elegant Pinnacle Grill. A:Yes. Almost all convictions (including DUI, DWI, reckless driving, negligent driving, misdemeanor drug possession, all felonies, domestic violence [assault IV], shoplifting, theft, etc.) Guests who are not citizens of the United States, Canada, the United Kingdom, Australia or New Zealand, may require a Temporary Resident Visa (TRV) to visit or transit Canada. 15 drinks per day for the duration of the cruise and one excursion each correct? Guests may, if they prefer, use another visa service or complete the process on their own. $17.50. Satellite transmissions are inherently slower than shore-side connections. No. 80 0 obj <>stream Tender ports are noted in the itinerary detail of each voyage in the Plan A Cruise section of our website as well as the itinerary detail on your Booking Confirmation. Information for guests with disabilities can be found within the General Information section, while details regarding accessible transportation needs for transfers can be found under the Arrival Advice section. You may easily place a call to friends, relatives or business associates during your cruise, reception permitting. Children are welcome in any of our dining venues. Are we able to take advantage of this great promo? Your Daily Program will list times and locations. Late arrival protection: In the event your flights are delayed or cancelled by the airline on the day you are en route to or from your cruise, our staff is ready to assist you, 24/7. hmo9_68? The health, vision, and 401k are competitive. Q Can I print out my Express Docs without completing the Online Check-in? Question 1 can you pay the different and upgrade to the elite beverage package? I am interested in the 74 day Grand South America and Antarctica Voyage cruise. Roll-in Showersprovide the turning space necessary for a wheelchair to maneuver within the showering area. Screen reader computer software in the Explorations Caf that allows guests to navigate the web by listening to the text. Upon embarkation you will find a confirmation card in your stateroom or it will be noted in your ID guest card. Fully Accessible Depending on the handset and the carrier the user may be required to select Roam on the handset. Traveladvisors please note that MCOS will not be accepted. Posted December 29, 2008. Each employee must first verify that nominated Family & Friends are not already booked on the intended sailing. Q Is it possible to check in for both my travel companion and myself at the same time? Holland America Cruise Line features special pre-or post-hotel packages that allow you to extend your vacation in either your port of embarkation or debarkation. If you have purchased a transfer through Holland America Line or have booked a Land+Sea Journey and require a lift vehicle, please have your traveladvisor communicate with our Access & Compliance Department at 800-547-8493, as soon as possible, so we can arrange a special transfer or lift equipped motorcoach for your Land+Sea Journey. We have monthly safety and environmental self-audits that are performed on all of our ships. Onboard Credit is spending money to use on our ships. However, due to the sensitivity of caring for any child, with or without a disability, we must first determine what the child's specific needs are so we may properly evaluate and determine the best and safest way to meet the child's needs. Choose the blissful pampering of a facial therapy or let the trained fingers of a massage therapist soothe your muscles while working fragrant oils into your skin. Registered seller of travel: Hawaii TAR-7223 | Washington UBI: 604048491 | California 2127970-50 | Florida ST35547, Monday to Friday - 8AM to 7PMSaturday - 9AM to 5PMSunday - 9AM to 2PM. Still confused on that. Noordam U.S. Department of Transportation Cruise Line Incident Reports. More value and convenience now you can Have It All! If you were unable to complete Online Check-In prior to your travel, please allow sufficient time to complete the immigration questionnaire (one per person) at the pier. Local Sales Taxes Applied where required. For help finding your ideal stateroom, please call us at 1-855-932-1711. Disembarkation is usually completed within two to four hours after the ship's arrival. We embarked on a 7-day Inside Passage Alaska cruise with Holland America cruise line on their Koningsdam ship.While I've visited Alaska hundreds of times, I was excited about taking a water route and seeing the state from the sea. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. A customary fee will be charged for services and medications dispensed. Certain ship transfer operations (i.e. Agency fees of any nature are a matter to be decided on solely by the agency and guests. hbbd```b`` qd5@$:+``/`a0&WHG}l7Xo4N v\ FF2 : It is recommended that guests make every effort to contact ourGuest Accessibility Department and to submit a Special Requirements Information (SRI) Form well in advance of the departure of their cruise and/or Land+Sea Journey. A separate email is sent for each booked guest. Refund issues must be dealt with solely between you and the service provider. If you want to permit a minor traveling with you to go ashore without an adult companion, please discuss this in advance with the ship's Security Officer so that they can make a notation of this in our gangway control system software. Guests can cancel (without paying a cancellation fee) rather than accept a fare increase. Having such documentation on hand, even if not required, may facilitate entry or departure. Item(s) to be returned at a designated location shore-side (whether this be inside the terminal, a tent or table on the quay ) against and after verification of Confiscated Items Receipt and Guests Signature confirming return.. Holland America Line ships contain the latest safety technology and safety systems including but not limited to: For more than 140 years, the safety and security of our guests has been our highest priority. WELCOME DARGAL INTERLINE CUSTOMERS. For example, any ship calling in a U.S. port is subject to a semi-annual Control Verification Inspection by the United States. We have created a broad range of shore excursions with options available for every desired activity level. Take a class or work out in the Fitness Center or head outdoors to the sport court and pools. Your luggage will arrive in your stateroom later in the afternoon, via your cabin steward. In this video, health experts offer helpful information on getting the right immunizations for safe and healthy travel. A Holland America Line has gone voucher-less for most services. This includes packing a health kit, bringing necessary medications, and getting the right immunizations for safe and healthy travel. if i book a shore excursion prior to boarding can i use onboard credit? In addition, you may also miss out on certain discounts given to Holland America Line guests that go through CIBTvisas. 02. Q Why is a notification sent to each guest booked? No smoking of any kind will be permitted on any stateroom verandah. Group Rates. Holland America Line provides youth and teen activities and facilities specifically for younger guests, such as Kids Club, theKids Club Gameroom, and The Loft. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Driver's License. Furthermore, you are strongly urged to seek advice from your primary care physician, the Department of Public Health, the World Health Organization (WHO) or the Centers for Disease Control (CDC) to identify any specific vaccination or health precautions required for each port of call on your itinerary. Under page range you may select which pages you would like to print. Suites SA7094, A6150, A6148 and staterooms VA8147, VA8145, VA8134, VA8132, I-7108, I-7101, I-6131, I-6116, V5171, V5152, I-5129, I-5112, V5057, V5055, V5054, V5052, V4167, V4146, V4107, V4096, C1134, C1125, C1123, C1121 are fully accessible. These rooms provide accessible bathrooms along with an accessible route and clear floor space on only one side of the bed in a stateroom configured to provide one bed and between the beds in a stateroom configured to provide two beds. Packas you would for any resort. Please attach a tag to each piece of luggage you will be checking on the cruise. It is your sole responsibility to obtain and have available the proper travel documents necessary for your travel, including all associated costs related to obtaining your travel documents. You can also read the Latest Cruise News, Download Ship Itinerary, or take peak at the Crew Galleries. Cruising is for everyone, and we welcome and cater to families with children. Onboard Credit may be used to pay for Crew Appreciation, Service Charges and Additional Tip. Holland America Line has laundry service, dry cleaning and pressing service on all ships. The advanced tools of the editor will direct you through the editable PDF template. Refunds will normally be made to your travel advisor. Up To 20% Off + Free P&P On Holland America Products. Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience.
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