There are more repeat guests here than most other properties. We have contacted customer service several times without resolution. To get complimentary coffee and water daily in room, kilmetro 55 a playa pilar cayo guillermo, 65100, cuba. Prices for cribs and extra beds aren't included in the total price. Our best-in-class fitness studio makes it easy to keep moving your way before a day in the city. Check your selected option for more info. Prices for cribs and extra beds aren't included in the total price. Click here to get notifications about new complaints of IberoStar. If you booked through us and want to leave a review, please sign in first. Iberostar The Club on the App Store To sum it up, I feel like my 5 day vacation was really 2.5 days of camping .5 days of changing resorts and 2 days of resort, a lot to pay for this experience. For us to answer them, please call our telephone contact numbers or fill out the form below: Call us for free to the following number 833 399 78 88, From Monday to Friday (06:00 to 00:00) (GMT-05:00) Iberostar the Club Scam - Timeshares / Vacation Rentals Forum Reviews are most valuable when they are original and unbiased. : +380482321967 Tel. We have been given three hugely different prices for the same room on the same dates. : +380512594485(9) Tel. Desired outcome: If not, then I will seek legal action to try and terminate my contract. Vacation at your fingertips: Exclusive App only promos & last-minute sales Plan your trips to Club Destinations Easily manage and review your account and beneficiary information Chat with the Star Prestige team through in-app messaging Discover the immense Iberostar Hotels & Resorts Collection across the globe Set your room preference on your profile for the sleep of your dreams Reserve and browse the menus of our on-property restaurants Perfect your stay by ordering in-room dining, spa and golf reservations and more. Our downtown location is a close distance from a variety of museums like the Carnegie Science Center, offices like the American Eagle Corporate Office, and universities such as the University of Pittsburgh. The portfolio of Iberostar Beachfront Resorts exclude Iberostars interests in Cuba. between the dailer and the core collection system. Relax and restore moments at our tranquil resort-style pool or get a sweat in at our state-of-the art fitness studio, open 24/7. I have tried to book several times since I purchased April 16, 2017 for $19, 900 and have not been quoted anything lower that what I can find for anyone on their website! You gotta use it to get the benefit . Bouganville Playa Tenerife Feb 1st - Feb 8th 2023, Service, money being charged wrongfully, and double charged before leaving, I want my money back for being charged 2 times. : +380504864793 Tel./Fax: +380615343370 E-mail: pvg1@bk.ru, 02094 Kiev Ukraine Mob. This app makes no sense. When I complained to the front desk that the tv and a/c wasn't working, it took them 6.5 hours later to come take a look. Thanks for all, What cab I say? Please ask us your questions by filling out the form below. Free public parking is available at a location nearby (reservation is not needed). Read reviews, compare customer ratings, see screenshots and learn more about Iberostar The Club. We will respond to your email in less than 24 hours. However ComplaintsBoard has detected that: Dear Iberostar, So far it has been nothing but lies. I wanted my reservation to be upheld and to get the room I reserved. Check for travel restrictions. The Club Membership - Iberostar The Club This is the best decision we have ever made ! After a workout in the gym, the bar with flat-screen TV invites guests to relax with a drink. : +380577123707 E-mail: wig@kharkov.ua, 6, Kommunarov (Vorontsovskaya) str. Download Iberostar The Club App to reserve hotels and resorts around the world and connect with concierge and member services. Get a discount of up to 5% off the total cost of your booking. Information for all IHG One Rewards members. At that point we talked to the front desk and got transferred to Iberostar Paradiso Maya Resort. The investigation resulted in me being questioned more than the staff who had access to the room. Free parking is available at a location nearby. If we find any, we delete them and, if necessary, take action against whoever is responsible. 1-800-640-6886Intl: 813-902-9743. . Our hotel is located near miles of white, sandy beaches as well as premiere shopping at The Mall at University Town Center and beautiful views at Myakka River State Park. Apr 29, 2023 - Rent from people in Kryvyi Rih, Ukraine from $20/night. Iberostar Hotels & Resorts Reviews | Read Customer Service Reviews of Select dates to see this property's availability and prices. We returned to our room to analyze the documentation and we realized that there was an error so we took the paperwork back in the following morning and had it corrected on December 19, 2019. You can change your country and language settings in the future by using the selector at the top of the page. Iberostar The Club Reviews, Complaints, Customer Service - Revdex.com Contacts Cancun, Mexico- Iberostar Selection Cancn Ana Bolio Ltzow Sales Executive Responsible for Global Markets sales.cancun@iberostar.com 52 998 881 8002 Marcella Aylett Sales Manager Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. When it was painted as this beautiful decoration, 4 Champagne bottles, and a big cake. There was some difficulty in evaluating or examining the information or data present on the iberostar.com. : +380629530054 Tel./Fax: +380629530036 Mob. The WORST customer service I have ever dealt with . Apply online instantly. Iberostar The Club Vacation Club Membership Resales By Owner We joined with the intention of only using the grand resorts and were assured the 25% discount would be applied to the grand resorts. We get incredible discounts and great perks . This was my first experience staying in an Iberostar hotel and we were so excited. I left a picture of double charge. We thoroughly enjoy our stays in this hotel, but the booking process is very frustrating! Highly recommend. NEVER again will I send any of my clients to a company that seems to care so little. language, whether its just a rating or contains comments as well, etc.). Reikartz Aurora Kryvyi Rih takes special requests add in the next step! You can sort and/or filter them by time of year, review score, and more. : +380352421022, Uzhgorod Ukraine Tel./Fax: +380312236392 Tel. Despite repeated attempts to engage the Iberostar Group they have refused to respond to any correspondence, I assume in the hope I will go away. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Kiev 20A, Molodogvardeyskaya street 03151 Kiev Ukraine Tel. Discover wellness at an award-winning gem for Florida vacations. We also havent been able to book a trip through the app as it gets an error about date/time format when you click on the book room button. Between our in-room fitness equipment and our signature sleep experience, you'll find balance while visiting our hotel. Later you can indulge in wholesome meals at EVEN Kitchen & Bar before taking a dip in our indoor pool. Horrible management. Terrible Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. God bless you. You can get 10% off the total cost of your booking. The result of this fall and subsequent impact I unfortunately experienced trauma and bruising to my left elbow and a comminuted fracture of the proximal humerus (Shoulder Region). Located in the heart of Atlanta's ever-growing Alpharetta suburb and in walking distance to endless possibilities, treat yourself with a visit to a variety of local restaurants and premium shopping nearby at Avalon. Device and Usage Information. You can't get closer to the center. Service as Mobile as you are.Your next personalized getaway is just a tap away. The number of extra beds and cribs allowed depends on the option you choose. We also became members of Star Prestige last year along with my relatives. My family, extended family, and friends have all stayed with Iberostar several times over the years, and we had all been big fans of their resorts. We value our members and their loyalty above all and want to offer more reasons for you to get away and stay with us - when the time is right. 112 reviews of Iberostar Selection Playa Mita "Opened in December 2013, iberostar playa mita has their act together! More than a Club, more than VIP - Iberostar The Club : +380636477157 E-mail: tykhyi.volodymyr@gmail.com, 268/2, Shevchenko blvd. Infrequent/Mild Sexual Content and Nudity. Each review score is between 1 and 10. Service is 5*. Highly recommend. Prices are calculated as of 24/04/2023 based on a check-in date of 07/05/2023. The Club was born from the need to offer a full experience to both our most loyal customers and those who arrive for the first time. Reenergize with a morning workout in our state-of-the-art fitness studio or at an evening concert at one of many local venues. We would like to book for the original price of 8056 euros. : +380512594458 Mob. Fine, nothing to complain. Overall, we felt the food was not that good, getting reservations to what we wanted proved to be difficult. Iberostar The Club IberoStar is concealing their identity using a paid service on a publicly accessible database for domain names, creating legitimacy concerns and reducing user trust. Calls from mobiles will be higher. Reikartz Aurora Kryvyi Rih accepts these cards and reserves the right to temporarily hold an amount prior to arrival. One of the perks is 25% off the lowest rate on iberostar.com. It was extremely important for me so he could have a rest effectively to drive us to Lviv. The lack of urgency the 23/09/2022 My wife and I have been staying at the Grand Hotel El Mirador in February for the last ten years and as such we are Horizons Infinity members. Big rooms, nice beds , the breakfast is perfect and the restaurant design is just breathtaking. Keep moving your way at EVEN Hotels with in-room fitness equipment. Their free membership prices are on iberostar.com. : +380504450800, 24, Faleevskaya Street, office 8 54001 Nikolaev Ukraine Tel. At the Iberostar Group we want to talk and, above all, listen to everyone who has something to say. Stay on routine with a variety of in-room fitness equipment and a 24/7 fitness center. I can't tell you the number of emails I have sent inquiring about important details for my clients arriving inn a few days. This time I got much better room in the newer part of the hotel and it was pretty comfortable. Tired of having your wellness routine disrupted when youre traveling? Just a place to relax and forget all your, Approximate prices in EUR for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority. Iberostar Hotels & Resorts Do you need some help or advice? Here at Iberostar we respond to all your questions, queries and suggestions. : +380675451556 Tel./Fax: +380536791846 E-mail: upskremen@mail.ru, 50002 Krivoy Rog Ukraine Mob. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. I love their hotels however, I don't appreciate being defrauded. Whether you join us for a short stopover or a long stay, EVEN Hotels are here to make sure you keep active, rest easy, eat well and accomplish more every dayeven when youre away from home. Following my return to the hotel the staff were very sympathetic and attempted to make the second week of the holiday as comfortable as possible, however it in no way compensated for the pain and discomfort I endured. To make an informed decision about your stay, review travel guidelines for this area provided by your government. On arrival we checked into our hotel room to find that the room dirty and felt like a sauna, 81 degrees and humid. Alternatively, immerse yourself in the history and tradition of destinations like Montenegro.The portfolio of Iberostar Beachfront Resorts excludes Iberostars interests in Cuba. I think legal action should be brought against them. All cribs and extra beds are subject to availability. We are so disappointed. So beautiful, so lathe and quiet. Out side this place , a big city is moving and running everywhere. 8, Olesya Gonchara Street . I was actually told that if I found a lower rate on line they would match itseriously are you kidding me what did I pay all of this money for. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. WiFi is available in all areas and is free of charge. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Now 298 on Tripadvisor: Iberostar Selection Cancun, Cancun. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. This club customer service is a joke, these people are not well trained at all. We are so disappointed. As someone who frequently goes to Cancun, I was really stunned at how low the quality really was. The crew is very nice and helpful. Anyone can write a Trustpilot review. UPS tracking solutions show your shipment's progress, no matter the destination. Everything is okay. With over 120 hotels of 4 and 5-star quality, Iberostar Hotels & Resorts offers hotels and resorts for its guests to enjoy a wonderful stay on the beach, with golf, spa & wellness, in addition to being the ideal place for weddings and conventions. There are similar hotels available. A hotspot for America's top companies, Seattle is booming with activity. : +380352431011 Tel. Service Alert due to Situation in Ukraine More; Close. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. I got a call from a company, Master something, I think from NY. However irrespective of the cause the hotel has a duty of care to ensure the floors are safe for guests. Those who say its a scam are clueless on how to use it . This is my second HORRIBLE experience with your company. We had a difficult time making reservations for our dinners. The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. She assisted my family 2 years ago when my mother had forgotten her heart medication. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. It has more than 100 four- and five-star located in the most popular vacation destinations in Europe, Africa and America. Unwind with a trip to visit historic downtown Manchester or experience the energy of a game at SNHU Arena. Our hotel is located near miles of white, sandy beaches as well as premiere shopping at The Mall at University Town Center and beautiful views at Myakka River State Park. Who can I go to above her? Half cup of rum punch gave me a headache, made me feel dizzy, shallow breathing, and was causing my blood pressure to drop (according to my Fitbit). Send a question to the property to find out more. What is a promotional code and what is it for? Free parking. Minutes from downtown Miami, Coral Gables, and beautiful beaches, we offer convenient access to South Florida's top destinations while helping you maintain your healthy lifestyle. (Remember that exchange rates change daily and your bank may charge commission). As we continue to monitor what's possible and adapt as necessary, we've made changes to our loyalty programme to help you enjoy your benefits longer. Discover wellness at an award-winning gem for Florida vacations. IHG takes your privacy seriously and works to protect you. You can easily stay on track while in Eugene, whether on our local running paths or in our 24/7 state-of-the-art fitness studio. Consider us your Pennsylvania pick-me-up, where youll find a unique balance of productive spaces, fitness-focused rooms, best-in-class hotel gym, and spa-like elements that leave you feeling refreshed and reenergized. Healthy possibilities are endless with our full-service restaurant EVEN Kitchen & Bar, state-of-the-art fitness center, and in room fitness zones. Within the last couple years they created a free membership version. We also ensure all reviews are published without moderation. Add the email addresses separated by a space to which you would like to send your search: Add the emails to which you want to send the offer and separate them with a space in between each one: Are you a resident of the Balearic Islands? To help us do that, please fill in the following form: Contact Information Message Attached file Upload a file Send inquiry Contact our UPS customer support team who are happy to help! BLACK FRIDAY is here! Ideally, we'd publish every review we get, positive and negative. Laundry service. : +380442800000 Tel./Fax: +380442801019. We ended up joining since we take a vacation yearly and really enjoy their resorts. Submit a complaint and get your issue resolved. Iberostar responds to your questions Have been a member for several years and mostly enjoyed the experience. Standard network rates apply. Located close to shopping and dining at The Battery and Cumberland Mall, find balance with a healthy meal at EVEN Kitchen & Bar or unwind by spending time at a ball game with friends. Iberostar kept the other half I paid and forfeited all my benefits and kept my money! Thanks for all, What cab I say? Service Alert due to Situation in Ukraine. It was extremely important for me so he could have a rest effectively to drive us to Lviv. They'll have to be paid for separately during your stay. This was a direct lie. We recommend booking a free cancellation option in case your travel plans change. It doesnt work at all. Over work you. If you decide to pay at the hotel, your payment will be made in the local currency. Buyer beware! : +380509620506, 9A, Lubechskaya Street 14000 Chernigov Ukraine Tel./Fax: +380462604513 Mob. It goes against our guidelines to offer incentives for reviews. : +380362634203 Mob. Great experience in Iberostar Hasienda Dominicus LaRomana.Beach is beautiful, rooms are clean ,food is excellent. : +380504355310 Mob. It's crazy to me that will not honor their own wording, but I'm looking into legal repercussions.Do not purchase this membership under any circumstances. We do not charge any booking fees for making reservations directly with us. Copyright 19962023 Its not a vacation timeshare ! Obtn hasta un 10% de descuento sobre el total de tu reserva. Please enter a valid email address. TELEPHONE CONTACTS SCHEDULES IN Eastern Time (US & Canada) Lunes a Viernes: 09:00 to 18:00 Sbados y Domingos (09:00 a 19:00): 09:00 to 13:00 Alemania 800 5895212 Argentina 800 345 5416 Canada 1 877 202 5105 Chile 800 914 099 Colombia 800 5184329 Espaa 900 800 865 Francia 805 08 00 81 Mexico 800 263 9604 Per 800 71032 Reino Unido 800 102 6337 Essentially I've paid almost 6 figures to get a 10% discount for what anyone gets for free. We booked a junior suite (#839) directly on your website having been recommended by a travel agent here in Ireland at a cost of 1796 for 7 nights. We payed $272 us dollars for a small birthday cake and some rose pedals. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The lack of signs indicating a potential slippery surface is a failure in the "duty of care" incumbent upon the hotel to protect its customers, although once again the hotel denies this happens. We were staying at the hotel Iberostar Selection Bella Vista Varadero from Sunday October 23rd until Friday November 4th. Saturday (Closed on Sundays and bank holidays) (10:00 to 18:00), Coming Soon: Punta Cana, Dominican Republic, Iberostar Heritage Grand Mencey, Tenerife, Iberostar Selection Andaluca Playa, Cdiz, Iberostar Selection Bavaro , Coming Soon: Punta Cana, Iberostar Selection Lanzarote Park, Lanzarote, Iberostar Selection Llaut Palma, Mallorca, Iberostar Selection Marbella Coral Beach, Malaga, Iberostar Selection Playa de Muro Village, Mallorca, Iberostar Selection Rose Hall Suites, Coming Soon: Montego Bay. Following the incident we noted that it appeared common practice to clean floors without any visible signs of the potential hazard in many areas of the hotel, especially at times when few guests were present. We are sorry, our system is temporarily unavailable. All personal information you provide is encrypted and secure. Nevertheless I would dispute the hotel's position that the cleaners were not in the area fiercely, as the noise from my fall alerted 2 members of the cleaning staff that miraculously appeared out of nowhere within seconds. : +380442800000 Tel./Fax: +380442801019, 8, Olesya Gonchara Street 09112 Belaya Tserkov Kiev region Tel./Fax: +380456347171, 20, I.Franko Street, apt.9 71111 Berdyansk Ukraine Mob. Club Customer Service Outfitter - LinkedIn Pets are allowed on request. How can I speak to a corporate manager? The portfolio of Iberostar Beachfront Resorts exclude Iberostars interests in Cuba. Iberostar Maya was great, and I wished I had booked it from the start, but by the time we got there we could not book any of the restaurants we wanted because of our late arrival. Claim it and get a lot of features. Customer Service Agent (Current Employee) - Doral, FL - August 31, 2021 Indeed Featured review Stressful. My recent trip to your Iberostar Tucan resort is by far the worst experience I have ever had in Cancun. Thank you everybody!! All content should be genuine and unique to the guest. If you have any doubts, queries or press enquiries, we are pleased to help you. Booking.com. Not to worry! Is there a frequently asked question that hasn't been answered on this page? Old Market is dedicated to delivering you a well balanced stay just moments away from some of Omahas top social and professional destinations, including the CenturyLink Convention Center and TD Ameritrade Park. To make a donation in support of the humanitarian response to the war in Ukraine, be sure to donate through a reputable aid organization for maximum impact. Rest easy and stay with confidence | IHG After a day of shopping in downtown Bethesda, try our healthy menu items at EVEN Kitchen & Bar and unwind in our modern guest rooms with our signature sleep experience. Booking not found double-check your booking number and PIN then try again. Iberostar The Club - Apps on Google Play Kryvyi Rih, Dnipropetrovsk, Ukraine. Thanks! We were supposed to be staying (4 adults, 4 children) for a week-long vacation (saturday - saturday), but less than 24 hours into our stay, my husband was given something in either his drink or the food he consumed that almost killed him. My friend and I recently went on vacation to one of your hotels in Cuba. : +380933952524, 47/49 Poltavsky Shlyakh 61052 Kharkov Ukraine Tel. Reikartz Aurora Kryvyi Rih has been welcoming Booking.com guests since May 10, 2011, Top Location: Highly rated by recent guests (9.3). Feel refreshed with a spa-inspired shower after a day at the beach or on the golf course. Energize your day at Times Square as we provide you with essentials for a balanced travel experience matched with a level of genuinely personable customer service. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Dear Iberostar, This is information about your internet connection (ISP), IP address, device and mobile ad identifiers, the website that referred you to our Website, the subject of the ads . The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints. UAH 550 per person, per night. Today is CYBER MONDAY! I left a picture of double charge. Room 603, Desired outcome: Respect the privacy of others. There was a problem loading the reviews. All rights reserved. My credit cards were able to refund half of the 401K I paid. Do not apply. Thank you, guys, I like Aurora., Fine, nothing to complain. The manager of the club in Iberostar Tucan, Tanita is one of the nicest people. Iberostar Hotels & Resorts is the leading tourist hotel chain with a presence in the major tourist destinations in Spain, the Mediterranean, Mexico and Caribbean. If they weren't in the vicinity carrying out their duties, why were they there?