On the 30th June, during your visit to the hotel, we promptly issued a full refund for your dinner and also offered to cover any medical expenses resulting from the injury. this sort of service before. Relax in the tropical oasis surrounded by the lush gardens and palm trees, We had 2 dinners included with our deal and went for the Saturday bbq. Thank you for taking the time to share your feedback with us. This award winning luxury Phuket hotel is perfect Kata Noi beach resort for those who want to get away from it all yet can still have it all. Do try the great restaurants outside the resort, the food was amazing and prices very reasonable. Beach pool - fine nothing special. Never encountered. The unique triangulated layout enhances the sense of a warm family gathering space. 40, Moo 6, Kukkak, Takuapa, Phang Nga 82220, +66(0) 76 428 842 to 45 , +66(0) 76 Our prime beachfront location in Khao Lak center has tropical contemporary design and architecture. and Aqua Wingeach catering to diverse needs and lifestyles Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Yes, The Sands Khao Lak by Katathani offers airport transportation for guests. rooms are located in a cottage; each offers 4 units overlooking the pool and garden. (to rest), Aqua Wing Showers feature an indoor sunroof to or the tropical setting across the lane at our superior Bhuri Wing at our Kata Noi Beach resort. 428 846. It had been a week now . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. In one year, that totals a staggering recycle and reuse of over 510,000 kg. Adult pool bang in. Whilst Breakfast could be busy, the only item that was always out was Bacon. Whatever you seek, The Sands offers an enchanting experience for all. . Wouldnt come back to khao lak as really not enough here to justify it. standards, Enjoy the sounds of exotic birdsongs while cooling, We dedicate each moment to our passion: for, This award winning luxury Phuket hotel is. The rooms were great sizes and very easy to split into two rooms and give. See 946 traveler reviews, 1,604 candid photos, and great deals for The Waters Khao Lak by Katathani Collection, ranked #33 of 97 hotels in Khao Lak and rated 4.5 of 5 at Tripadvisor. Best regards, The challenge with keeping rooms fresh in the rainy season must be huge and we found that keeping the doors closed and the air conditioning on really helped. Our deluxe beachfront hotel and spa is located on the beautiful Kata Noi Bay, Phuket, Thailand. The kitchen unfortunately never seemed to be able to cope with getting the amounts right. We hope to have the opportunity to welcome you back in the future and provide you and your family with an even better experience. Sincerely, Puran Gautam | Resident Manager, Spent 10 days on the beach in Khao Lak enjoying the resort and surrounds. Highly recommend the waterfall 15 mins by cab away though - that was a great half day as had rained a lot previously and lakes were beautiful and cool to swim in. resort, This modern resort highlights natures masterpieces, Our prime beachfront location in Khao Lak center, The Riverie by Katathani will apply International Management Cozy rooms for couples located in a low-rise building surrounded by natural views of More. Enjoy the sounds of exotic birdsongs while cooling off in the sparkling pool as you soak up the sun. Best Hotel For Families In Los Angeles . light enhancing the room's refreshing atmosphere. Conveniently located restaurants include Patty's, Larn Deo, and DDee Coffee House. Thank you for a "fantastic" dinning experience. We were fortunate to book a pool access family room and this gave us the perfect opportunity in the afternoons to put down our little one and allow our older one to continue with her fun in the water. Happy hours at both bars - cocktails only, beer same price all day. Katathani Collection of Resorts Spacious, well-appointed suite and living room with adjustable wooden divider and luxurious, oversized bathtub.. The junior suites are really the way to go as the pool access was most enjoyable. The Leaf is located at Khao Lak center, mere steps from well-known shopping and culinary attractions. We never ate dinner at the hotel, but our kids always had lunch at Mantra and never had a complaint. We deeply regret the incident with the cover and the way it was subsequently handled, as it clearly does not reflect the level of service we strive to provide. Your valuable insights are truly appreciated as they help us continuously improve our services. Our resorts are situated in prime locations in Phuket, Khao Lak and Chiang Rai Thank you once again for choosing The Sands as your destination. Katathani Phuket Beach Resort | Official Hotel Website. Hotel Website Design by Hoteliers.Guru, Read Most definitely a family place, couldnt imagine coming here as a couple. Does The Sands Khao Lak by Katathani offer any business services? Oh my god, I had stayed many times in this hotel. We believe that excellent service is the cornerstone of a memorable experience, and it's truly rewarding to know that our team made a positive difference. The kids club was great and all the toys etc were well maintained and the place was kept clean. My hand is still very painful. Dear Sir, We sincerely apologize for the unfortunate experience you had during your recent visit to our hotel restaurant. Overview Documents | Katathani Phuket Beach Resort | Official Hotel We are here to serve you and to ensure you have an unforgettable stay with us. We sincerely appreciate your kind words and for choosing The Sands Khao Lak for your getaway. spot of Khao Lak Center. Your feedback is incredibly valuable to us, and we will use it to improve and provide a more diverse and enjoyable dining experience. We had such a wonderful time here and it has created the best memories for our family and especially our daughter. Resting along 850 meters of unspoiled white sandy beach, embraced by lush green hills and sparkling blue ocean, Katathani Phuket Beach Resort recalls a tropical dream. But this is really not the end of the world as the choices are endless. Weather: we stayed July 29-aug 6. Dear Madam/Sir, Thank you for sharing your thoughts about your recent stay at Sands Khao Lak. If there is anything else you would like to discuss or if you have any further concerns, please do not hesitate to reach out to us. Katathani Collection on the App Store We hold 8 superb properties offering a range from luxury to comfort class accommodation. or relax in the comforts of the rooms. Thank you for bringing this matter to our attention. Our villa brings you close to nature. The staff speaks multiple languages, including English, German, and Thai. Breakfast not great compared to other similar priced resorts. Sincerely, Puran Gautam Resident Manager, Hotels near The Sands Khao Lak by Katathani. Kids too old for the splash park and take that away and its an adult pool and a regular pool near the beach left. I returned to my seat, continue to have my dinner. We're delighted that you appreciated the beauty of our setting and enjoyed the convenient location. It's great that you found the pools and slides enjoyable, although we regret any staffing concerns you experienced. Moo 7 Kukkak Takuapa Phang Nga 82220, TEL:+66 (0) 76 428 800 or +66 (0) 76 428 828 The hotel generates 2,000 kg. Travelers' Choice The Sands Khao Lak by Katathani is a resort for everyone from individuals to couples to families. while the upper level offers extra privacy with a generously sized balcony. While was collecting the tuna sauce, the cover closed . conveniently located close to the centre of town. Own or manage this property? 428 846, 2018 The Leaf Resort On The Sands All Rights It was our 3rd visit & would recommend it to other families. The Leaf on The Sands is located closed to its sister resort, Hit my hand, injured my hand. Call: 076 428 800 E-mail: executive@thesandskhaolak.com. The provision of, alternate pillows was important as the base models are extremely soft. Enjoy the sounds of exotic birdsongs while cooling off in the sparkling pool as you soak up the 5-star luxury hotel near Kata Beach. Breakfast staff look and are stressed - must be the worst job!! We sincerely apologize for any shortcomings you experienced with the breakfast variety and the hit-and-miss buffet dinner. (The Sands mini water park is open for outside guests at cost; a ticket can be purchased at the front desk. Offering three wings-- Lagoon Wing, Seaside Wing [KHAO LAK, PHANG-NGA] Address: 10/18 Petchkasem rd. We sincerely appreciate your patronage and look forward to the opportunity of welcoming you back in the future. We apologize for any inconveniences you encountered during your stay. Which popular attractions are close to The Sands Khao Lak by Katathani? Each Thank you so very much to everyone who made our holiday so fabulous. +66(0) 76 428 842 Book Now Experience our 2 Resorts The Leaf on The Sandsand The Leaf Oceanside where your holiday will be filled with tranquility and connection to nature! 76 6.Thete is no shuttle service to the road (not for free at least) as the Hotel is located around 250 meters from the main road. Offered to see the nurse and gave sone medication . Stayed in a family room which was definitely big enough. four rooms. Not great as either 3-4 or 7-8 which really didnt work for us. Dear Madam/Sir, Thank you so much for sharing your review of your recent stay at The Sands Khao Lak. of waste per year! The hotel really should do more to control this. Wonderful for couples traveling with +66(0) 76 485 478, 2019 The Leaf Resort On The Sands All Rights It offers a perfect exhibition hall that displays different styles of nature, art and exciting designs, along with tickling the visitors senses with joy, fun, comfort and lasting memories. It's fantastic to hear that you made the most of our inclusive activities program, and we're pleased you had fun with the massages, yoga, and cooking courses too. Enhance your travel experience with our Katathani Collection App* Download App and receive QR code or username from hotel upon check-in. Relax all day with an ice cold drink at hand; enjoy a nature walk to the beach -- what holiday can be better? We were in aqua zone near kids pool. Your feedback is invaluable to us, and we'll take your insights into account as we continually strive to enhance our guests' experience. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. We noted some improvement issue which you mentioned here and will try our best to fix that soon. with ample spaces provided for bringing people together and for offering the peace and Your concerns regarding the appearance of the room, the beach maintenance, and the selection at the breakfast buffet have been duly noted. FAX: +66(0) 76 428 834, @ 2021 The Sands Khaolak All Rights Reserved. Artistic design fused with a flare of oriental elegance among exquisite colors and lines. Staff: very good and smiley, doing a great job. 3. in the stunningly beautiful south and north of Thailand. Our resorts are situated in prime locations in Phuket, Khao Lak and Chiang Rai The Riverie By Katathani Collection of Resorts - Chiang Rai This was my only gripe of the hotel and it was minor. was nowhere near full. Which languages are spoken by the staff at The Sands Khao Lak by Katathani? More, +66(0) Luxury escapes deal. The gym was adequate as I didn't have to wait for any equipment when I chose to use it. Sincerely, Puran Gautam | Resident Manager, A 4* review is generous but 3* seems a bit harsh. The resort is well maintained are looks great. Our staff will be thrilled to hear your kind words about their service. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. What a terrible experience I had . We truly value your feedback as it helps us improve and enhance our guests' experience. Katathani Collection of Resorts Sincerely, Puran Gautam | Resident Manager, An excellent resort with friendly helpful staff. Sincerely, Puran Gautam | Resident Manager, Recently stayed at The Sands for 6 days in July. Lovely family resort in great area in Khao Lak. Close to Kata Noi Beach, Katathani Phuket Beach Resort provides a free breakfast buffet, a beach bar, and a grocery/convenience store. brighten your morning. The next day I went back to the hotel and net CRM and FOM. perfect for nature lovers! Dear Madam/Sir, Thank you for choosing The Sands for your recent stay in Khao Lak. Food/drink: pretty poor. We are eager to welcome you back in the near future to The Sands Khao Lak and create more memorable moments for you and your family. Your kind words truly warm our hearts and motivate us to continually provide exceptional experiences to our guests. We genuinely value your feedback and appreciate the time you took to share your thoughts. We hold 7 superb properties offering a range from luxury to comfort class accommodation. Together, the campaign Stop soil erosion, Save our future is envisaged to raise awareness on the importance of sustaining healthy ecosystems and human well-being by addressing the increasing challenges in soil management and, raise the profile of healthy soil by encouraging governments, organizations, communities and individuals around the world to engage in proactively improving soil health. Yes, free parking is available to guests. The Sea Galleri by Katathani is a collection of masterpieces which are inspired by nature. perfect for guests who want a large room or a family of 4. unwind in this wonderful room with a balcony facing the lush green garden.