We may make these changes even though the changes may affect the value of Points already accumulated at any time and from time to time. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. If such refund is not processed by the supplier, we will refund you our post-ticketing service fees applicable to your agent assisted refund request , but not our booking fees for the original travel reservation or booking. Our standard service fees are $35 per person one-way/roundtrip for economy class tickets. After receiving this notice, AAA will administratively close the case without further inquiry. CheapOair has no control over and assumes no liability for the actions of the suppliers from whom it obtains travel products or services. Claims, if any, determined by the arbitrator not to be within the scope of this Mandatory Arbitration provision must be brought exclusively in a Federal or State court located in New York County, the State of New York, USA. In order to provide wide variety of hotels /accommodations to our customers, CheapOair sources the inventory from a variety of third party suppliers and direct contracts, some of which have their own terms and conditions which may apply to your booking. AAA and the parties must comply with the following rules: (a) the arbitration shall be conducted by a single arbitrator approved by or otherwise affiliated with AAA; (b) the party initiating the arbitration shall choose the form in which they would like the arbitration to be conducted: via telephone, online, solely based on written submissions, or at an in-person hearing; (c) notwithstanding the foregoing, if either party requests an in-person hearing: (i) the arbitrator shall decide whether a hearing is necessary or whether the arbitration should proceed via telephone, online or solely based on written submissions, (ii) if the arbitrator deems that a hearing is necessary, the hearing shall occur at a mutually agreed upon location, or, if the parties are unable to agree on a location, at a location that is selected by the arbitrator and is reasonably convenient to all parties, and (iii) either party may elect to participate in an in-person hearing by phone, unless the arbitrator decides otherwise; (d) the arbitrator may not award any: (i) incidental, indirect or consequential damages, including damages for lost profits, or (ii) punitive or exemplary damages, except where permitted by statute, and the parties waive any right to recover any such damages described in subparagraphs (d)(i) and (d)(ii); (e) the arbitrator may award injunctive or declaratory relief only in favor of the party seeking relief and only to the extent necessary to provide relief warranted by that party's claim; and (f) unless otherwise mutually agreed by the parties in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. You automatically become a member when you create an account on CheapOair unless you opt out of the Program. Your sole remedy, if any, is with the specific Travel Supplier regarding your claim for that travel product and/or service and not CheapOair. Cancellations are subject to a $25 fee, in addition to any fees charged by the hotel. The terms you and your used throughout these Terms refer to any member and any person eligible to participate in the Program, as applicable. From time to time and depending on the airline(s) operating your flight(s), we may provide you with the option to request through us Airline optional services and products in connection with your ticket(s), which may include, without limitation pre-reserved seat assignments and checked baggage. Some rates may apply only to cars picked up within 24 hours of the arrival time shown on an airline boarding pass or ticket. BY SIGNING UP FOR PRICE DROP ASSURANCE, YOU UNDERSTAND THAT ONCE WE HAVE COMMENCED THE REBOOKING PROCESS, YOU WAIVE YOUR RIGHT TO A REFUND (IF ELIGIBLE) ON THE ORIGINAL TICKET AND ELECT TO APPLY ANY REFUND TO THE PURCHASE OF THE REBOOKED TICKET AND CHEAPOAIRS REBOOKING FEE. If any of our agents make a mistake in the booking process we shall make reasonable attempts to rectify these errors at the time of occurrence. Eligible Purchases do not include special financing purchases, balance transfers, cash advances, finance charges and fees associated with your credit card. In addition to each Travel Supplier's cost and fees, CheapOair may charge a service fee as described below. CheapOair Review 2021: What To Know About Discounts, Refunds Once your changes are confirmed with the LCC, you may contact us if you need to make any additional changes to the non-LCC portion of your trip. You can be held responsible for any damage to the rental car that was not documented prior to driving the car off the rental lot. Each airline has its own rules for dealing with such scenarios, which are contained in the airlines contract of carriage. All refund requests are processed in a sequential format. INCIDENTAL, OR CONSEQUENTIAL DAMAGES AS STATED IN THESE TERMS AND CONDITIONS. By using the Site, you agree to irrevocably waive any claim against CheapOair, its subsidiaries or affiliates, and any of such party's officers, directors, managers, agents, contractors, or employees, and expressly agree that neither CheapOair nor any of its subsidiaries, affiliates, officers, directors, managers, agents, contractors or employees, shall be held liable for: For avoidance of doubt (and without limiting the foregoing), CheapOair does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the relevant airline. Points have no exchange rate to any market currency. In the event that changes or a cancellation is allowed for a vacation package, CheapOair's service fee for processing such change or cancellation will be $75 per-passenger, per-ticket for flights, $25 per room per night for hotel and $15 for car bookings in addition to any fare difference and any applicable Travel Supplier fees. "Qualifying Purchase" means a Points-eligible booking that has been completed through one of the Sites or over the phone, and has been confirmed in the case of flight bookings, or consumed in the case of hotel and rental car booking (meaning hotel check-out date or end of the rental car period). must be requested in advance and are not guaranteed. By booking with us a contract may be formed between you and a Travel Supplier, and additional Terms & Conditions may apply to your booking and purchase of travel-related goods and services. If you want to receive immediate confirmation on your seat or if you have any special requirement such as "stretcher assistance" or "wheelchair", please contact the airline directly. Depending on departure date and when we receive the change from the airline we will attempt to send at least 3 emails and call at least 1 time. Activities Terms & Conditions include various rules and restrictions that apply to your activities booking. What happened to the 24-hour cancellation policy, Expedia? CheapOair accepts no responsibility for an individual property's pet policy. For all such changes within a 4 hour period, tickets will remain non-refundable. You agree that you will not violate the restrictions in any robot exclusion headers on this Site, or bypass or circumvent other measures employed to prevent or limit access to this Site. Please provide the Cancellation Password to our agents when asked, in order to complete your cancellation request. Additional fuel surcharges, security, baggage, seat reservation, hotel incidentals, and other applicable service charges may apply which will be charged by the relevant Travel Supplier at time of check-in. We make every attempt to notify the customer of any schedule changes. We reserve the right to cancel your CheapOair account and terminate your use of the Site if you violate any of the above prohibitions. You acknowledge that we may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion, and that such submissions may be shared with our suppliers. For high-demand special events (i.e. Please check the shipping charges before confirming the booking. If your credit/debit card or other form of payment is not processed or accepted for any reason, we will notify you within 24 hours (it may take longer than 24 hours for non credit/debit card payment methods). The booking bonus instant savings discount is automatically applied to our standard service fees. In these cases, if you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. You must not attempt to gain unauthorized access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. If you are affected by an involuntary change to your itinerary you should immediately reach out to CheapOair and not the airline in order to be covered under this policy. If the driver's license is in another language other than English and the rental is in the United States, an International Driver's Permit may be required. Additional information can be obtained from the U.S. Department of Transportation We will attempt to contact you via other information provided by you, but; if we are unable to get in touch with you, our email will serve as final notice. Some hotels offer an Airport Shuttle as an extra service. It's a customer service standard set by the Department of Transportation that says airlines must let travelers hold a reservation at the quoted fare for 24 hours without payment, or allow a. If you require a pick up time outside of that timeframe, please contact the car rental agency to confirm they will honor your reservation. This fee can be higher if picking up in one state and dropping off in another. We also accept AE/AP billing addresses. Trip protection insurance is refundable within 10 days of purchase if travel has not commenced and you have called our customer service center to cancel. For transactions involving hotels located within certain jurisdictions, the charge to your debit or credit card for taxes and fees includes a payment of tax that we are required to collect and remit to the jurisdiction for tax owed on amounts we retain as compensation for our services. OF OR ARE IN ANY WAY CONNECTED WITH THE USE, OR THE INABILITY TO USE, You should not rely upon the continued availability of the Program, or any earning or redemption offers, merchandise or other offers made in connection with the Program. If your account is not in good standing at that time, any points earned will be not be posted to your Rewards Program account until your CheapOair Credit Card account or CheapOair Visa Card account is brought back into good standing status. IN Attn: Customer Service - CheapOair All travelers on your Booking (if more than one passenger) must travel on the same itinerary. Once the 24-hour offer period is over, our options becomes null and void and you will not be entitled to CheapOair Connection Protection. CheapOair makes no representation or warranty, express or implied, to you or another person or entity as to the accuracy, results, timeliness, completeness, merchantability, fitness for any particular purpose, including but not limited to warranties arising by statute or otherwise in law or from a course of dealing or usage of trade, with respect to the site or any related materials, products, services, or information. For further information please consult your airline or insurance company representative. Upon receipt of your request we will work with the suppliers such as airlines, hotels, car-rental companies to generate a waiver based on airline and other supplier rules and notify you of the supplier decision. CheapOair shall have the right (but not the obligation) to, monitor and review your Submissions (defined below) and any other information transmitted or received through our Site. (Affiliate DBA of Travelong, Inc.) Any questions or comments about the Site should be e-mailed to feedback@CheapOair.com. A physical signature of the person authorized to act on behalf of the owner of the copyrighted work; A description of the copyrighted work that you claim has been infringed upon; A description of where the material that you claim is infringing is located on the Site; Your address, telephone number, and e-mail address; A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. All amended terms automatically take effect when these Terms & Conditions are updated. We encourage you to discuss additional restrictions attached to your credit with a customer service agent. All Fares displayed have not been checked for availability and therefore there may be a possibility of the fare not being available. Such insurance is not affected by any limitation of the carrier's liability under the Montreal Convention or Warsaw Convention. We will find you alternative transportation to your destination. CheapOair accepts NO RESPONSIBILITY for an individual property's pet policy. Automotive Images, Copyright [2000 - 2020] izmo, Inc. All Rights Reserved. There are four tiers in ClubMiles, and with each incremental booking on any of the Sites, your tier changes. If you discover any discrepancy in your itinerary, you are requested to immediately contact a CheapOair customer service agent within 4 hours from the time the booking was completed. For any questions you may contact the corresponding local consulate of the countries to which you are traveling. Points may also be awarded to you by ClubMiles as a goodwill gesture in the context of customer service (e.g., courtesy waiver of applicable fees). use, publish, delete) to any content you submit without notice to you and without any payment of any kind. 114, and the Intelligence Reform and Terrorism Prevention Act of 2004. LIABLE FOR ANY INJURIES, LOSSES, CLAIMS OR DAMAGES, FOR ANY VIRUSES (//www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements). This offer may be revised or discontinued without notice. CheapOair strongly recommends that you confirm Book Now, Pay Later reservations directly with the hotel, no sooner than 24 hours prior to check-in. The Points are redeemable for service fees charged by us and/or our affiliates in connection with your flight booking (Service Fees) and fees charged by us and/or our affiliates when you purchase certain Ancillary Offerings (as defined below) (Ancillary Offering Fees). In performing these checks, you acknowledge and concur that such personal information you provide to us may be disclosed to a registered Credit Reference Agency which may keep a record of such information in whole or in part.Rest assured this verification process is performed for the sole purpose to verify and confirm your identity, and that this process does not perform a credit check, and your credit rating will not be affected whatsoever. Please verify all fees and rental details with the car agency. Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. By using this Site, you waive any claim against CheapOair, its subsidiaries or affiliates, and any of such party's officers, directors, agents, contractors, or employees, and expressly agree that neither CheapOair nor any of its subsidiaries, affiliates, officers, directors, agents, contractors or employees, shall be held liable for a) any loss of or damage to property or injury to any person caused by reason of any defect, negligence, or other wrongful act of omission of, or any failure of performance of any kind by any other transportation company, vendor, or supplier; b) any inconvenience, loss of enjoyment, mental distress or other similar matter; c) any delayed departure, missed connections, substitutions of accommodations, terminations of service, or changes in fares and rates; d) any cancellation or double booking of reservations or tickets beyond the reasonable control of CheapOair; and e) any claim of any nature arising out of or in connection with air or other transportation, services, or other features performed or occurring in connection with any package component. However, except as set forth below, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. Your credit card will be charged for the full amount of your CheapOair vacation package at the time of booking. An arbitrator should apply the Terms & Conditions as a court would. While most hotels will strive to honor your requests, neither CheapOair nor the hotel will guarantee that your request will be honored.